Writing
Thinking out loud about product, operations, and the systems between them.
You’re using AI wrong
Photo by Sen on Unsplash I asked a friend this week what he was building with AI. “I’m doing some pretty interesting things with ChatGPT,” he said. I waited for the rest of the sen…
Mar 16Use your Exoskeleton
AI speeds up the game. It doesn’t remove the product decisions needed. Emoji seem like a small thing, but the ones that stick make it to the keyboard of every mobile phone in the w…
Mar 9Design Navigation from the Inside Out
Instead of starting with a nav item, identify what users want In 2023, I wrote about building software from cow paths. The idea was simple: study how people actually work and desig…
Mar 2The Three Minute AI Skill Test
The first time I used a large language model, it felt like cheating. I dropped in messy notes and got back a cleaner argument than I could have written in one pass. It surfaced con…
Feb 23When Shipping Gets Easy, Choosing Gets Hard
What are you going to deliver matters when it’s easy to execute Your team can ship 10x more, but your judgement still doesn’t scale. “Why can’t we move faster?” is the question hau…
Feb 17Start with a single page web site
The blank page seems bigger with LLMs when you invite them into your file explorer. How do you go from zero to one by starting with something interesting and then end up with an ap…
Feb 9